Systems thinking consulting
Systems thinking is about seeing the big picture. It looks at how different parts of a system interact and influence one another, rather than focusing on individual pieces in isolation. This approach helps solve complex problems by understanding patterns, feedback loops, and connections.
Systems thinking helps organisations to streamline processes and workflows, integrate digital platforms, and rethinking organisational structures. Systems thinking can uncover hidden inefficiencies and opportunities. It’s the key to creating solutions that are scalable, resilient, and sustainable. Think chaos theory, and taming the untameable.
At its simplest, my systems thinking consulting starts with a little bit of corporate cartography, giving you a clear view of your landscape. You get full visibiliy of what's working and what's not. It's big picture, holistic thinking.
Here are some of the ways we've helped transform organisaitons of all sizes:
Mapping the current, paper-based sales process for a small business with offices in multiple locations globally, this evolved into redesigning their entire business processes and designing a customer ERP solution built on Airtable.
Mapping the ecommerce process for the commercial arm of a large British charity, identifying what actions they could take to resolve costly operational inefficiencies which had a knock on impact to customers prior to their work to replatform their ecommerce systems.
Defining the operational approach to a multi-year digital transformation programme for FTSE100 ed-tech company to reduce operational costs and digital footprint, without impacting on existing sales or operations in any of their tier 1 countries.
Systems thinking is a fantastic way to understand what your organisation is doing (or not doing), and creates a strong foundation. If this sounds like what you need, drop me a line.
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