The language of research and testing
Learn the lingo so you know what to use and when to use it. Handy, eh?
Emma Chittenden
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Introduction to card sorting
Get the basics of card sorting including the two different types and how it's used.
The problems with card sorting
Card sorting isn't an accessible testing method, use it wisely
The cult of validation
When you "validate" something a UX unicorn loses its horn. Stop doing it.
The Netflix Paradox
Netflix is synonymous with choice but too much choice is a really bad thing. It can be a reason why people stop using something. Find out why
When the Canadians enter the chat
When the Canadians enter the chat you won’t look at a bread roll in the same way twice ever again. Otherwise known about how I look at metadata.
On Carousels
Carousels are bad. Or are they? When you look at a problem in the right context, sometimes carousels are the perfect thing for the job.
Relevancy
What is relevancy and why it's relevant (not sorry) you learn about it when designing search solutions
Search metrics
Get your noggin around the metrics everyone with a search engine should know.
Synonyms
The golden trick the badass onsite search superstars use to get people to the right things even when the search terms are wrong.